These instructions are for customers who wish to return or exchange a purchase at DJW Home.

Returns & exchanges must be made within 7 calendar days of in-store purchase. Bring your item in it’s original packaging with your receipt from the time of purchase.

Please note - an item must be returned to the specific location in which it was purchased.

Store Credit

If your item is approved by our sales associates for a return, you will receive a DJW Home Store Credit. It is valid exclusively at DJW Home.

Store Credit is not accepted towards purchases of David J. Witchell Gift Cards.

Some items are not eligible for return. These include:

  • Special Orders
  • Lotions, soaps, bath salts, scrubs, salves, and any other personal bath and body product.
  • Any item with a broken seal, or that has evidently been opened and or used.
  • Food and drink
  • Sale or discounted merchandise.